You will need to email a screen shot of your TeamViewer ID and password, produced when you open TeamViewer. Please note your ID will always remain the same, but your password will change every time you open and close TeamViewer, so when you open the TeamViewer session to do the screen shot, do not close it again. If you do have to close for any reason, you will need to send a new screen shot. Our engineer will then log in and you will see them take control.
Please can you open Notepad, our engineer will type some notes on the screen, then adjustments can be made if required. The engineer will probably require you to call him to carry out other procedures and provide any training required.
Please have some simple tools to hand.
The engineer will probably require you to call him to carry out other procedures and provide any training required.
Category:
Engine Programming